Productivity Pack 12? Where did you get that David? Was it pre-installed on your Dell PC? What are you trying to install it on (OS, etc)?
Normally we don't support OEM versions to end users but I can give it a try. But, the more details you can provide the better. Even if you could send me the serial # privately (please do not post it) via my profile that will help me see if there are issues there.
Cheers,
Jay
Hi Jay,
I have the same problem that David has. My daughter removed all the Corel programs from my computer thinking I didn't need them and in doing so I think a lot of other things were removed along with it. It came pre-installed on my laptop which is almost 4 yrs old and I have never used the CD. I thought it would be a simple drop in the CD and re-load it. I'm getting the "serial number is invalid" message. I called Dell, suggested by Corel support, but unless I buy Dell's 30 day tech help they don't want to know that I exist. I sent an e-mail to Corel explaining and am waiting to hear from them now. I am not hopeful because the software came with my computer. I'm not a whiz at computers but I'm trying. Do you have any suggestions?
Thank you,
Fran
You can learn more about versions and some tricks at wpu's FAQ link. http://www.wpuniverse.com/vb/showthread.php?s=&threadid=4818